SeferyaWP Privacy Policy

SeferyaWP Privacy Policy

Last updated: October 27, 2026

This policy explains what data the SeferyaWP mobile app (the "App"), developed by Hun Dijital ("we", "us"), processes and why. It follows the Turkish Personal Data Protection Law No. 6698 (KVKK).

1. Purpose of the App and roles

The App lets the authorized operators of companies that use SeferyaWP manage their WhatsApp Business conversations. The App connects only to the server of the operator's company. The company is the data controller for the customer data in these conversations. Hun Dijital provides the service and acts as the data processor.

2. Data we process

• Account information: The operator's name, email address and session token.
• Message content: Text, photos, videos, voice messages, documents, locations and contact cards that the operator views or sends.
• Device information: A push notification token (FCM token), the app version and the platform.
• App settings: Saved server addresses and the theme, language and app lock settings.

The App shows no ads. It does not track users across other apps or websites, and it does not share data with third parties for marketing.

3. Why we process data

• To verify the operator's identity and keep them signed in
• To display, reply to and manage conversations
• To send notifications about new messages
• To keep the service secure and running

4. Device permissions

• Camera: Only to take photos or videos to send in a conversation.
• Photos: Only to send the images and videos you choose.
• Microphone: Only to record voice messages.
• Face ID / Touch ID: Only for the app lock. Biometric data never leaves your device, and we cannot access it.
• Notifications: Only for new message alerts.

All permissions are optional. You can change them at any time in iPhone Settings.

5. Storage and security

• Session tokens are stored in the device's secure storage (iOS Keychain / Android Keystore).
• For fast access and offline use, a temporary copy of conversations is cached on the device. The cache is deleted when you sign out, clear it in Settings or delete the app.
• All communication with the server is encrypted (HTTPS/TLS).
• Data on the server is kept for the term of the company's service agreement and any retention period the law requires.

6. Third-party services

• Google Firebase Cloud Messaging: Delivers push notifications. The notification token is sent to Google for this purpose only. See Firebase Privacy.
• Apple Push Notification service: Delivers notifications to iOS devices.
• Meta / WhatsApp Business Platform: Messages are delivered through the company's WhatsApp Business account and are subject to WhatsApp's terms.

Some of these services may run on servers outside Türkiye. Data is transferred abroad only as far as needed to provide the service, in line with KVKK.

7. Children's privacy

The App is a business tool for company employees. It is not meant for anyone under 18, and we do not knowingly collect data from children.

8. Your rights and account deletion

Under Article 11 of KVKK, you have the right to access your data, ask for it to be corrected or deleted, and object to its processing. To delete your account and its data, contact your company administrator or email info@hundigital.com. We complete requests within 30 days.

9. Changes to this policy

We may update this policy. The latest version is always published on this page, and the date at the top shows when it was last changed.

10. Contact

Hun Dijital – Enes Şahin
Tomtom Mahallesi, İstiklal Caddesi No:187, Kat:1, İç Kapı:133
Beyoğlu / İstanbul, Türkiye
Email: info@hundigital.com
Phone: +90 544 547 71 69