SeferyaWP Support

SeferyaWP Support

SeferyaWP is a mobile app for operators who manage their company's WhatsApp Business inbox. This page explains how to use the app and how to reach us.

Contact

• Email: info@hundigital.com
• Phone: +90 544 547 71 69
• Hours: Monday – Friday, 09:00 – 18:00 (GMT+3)

We respond to all requests within 2 business days.

Frequently Asked Questions

How do I sign in?

When you first open the app, enter your company's server address (e.g. wp.yourcompany.com). Then sign in with the email and password your company administrator gave you. The app has no public sign-up. Operator accounts are created by the company administrator.

I forgot my password.

Ask your company's SeferyaWP administrator, or use the password reset option on the web panel.

I am not receiving notifications.

• Make sure notifications are turned on in iPhone Settings → Notifications → SeferyaWP.
• Sign out and sign in again. This registers your device with the server again.
• Make sure no Focus (Do Not Disturb) mode is on.

I work for more than one company. How do I switch accounts?

Go to Settings → Accounts to add another server and account, and to switch between accounts.

How do I turn on the app lock?

Go to Settings → App lock to turn on locking with Face ID / Touch ID.

How do I delete my account?

Your company manages operator accounts. To delete your account, contact your company administrator or email info@hundigital.com. We complete deletion requests within 30 days. To remove the data stored on your device, sign out or delete the app.

Privacy

See our Privacy Policy to learn how we handle personal data.